Community Guidelines

Influur provides unlimited opportunities for creators worldwide to connect with brands and monetize their talents. We want to establish a safe, respectful, and compliant influencer marketing ecosystem that benefits everyone.

These Community Guidelines apply to all users and all content posted on Influur. We reserve the right to remove violating content and restrict accounts found in violation.

Table of Contents

1. Universal Prohibited Content and Conduct

Violations that apply to all users, including violence, sexual content, harassment, hate speech, illegal activities, fraud, platform integrity, and intellectual property.

2. Brand-Specific Violations

Campaign misconduct, communication violations, content and compliance issues, and payment violations specific to brands.

3. Influencer-Specific Violations

Performance issues, content quality, FTC disclosure violations, business conduct, usage rights violations, and credentials compliance specific to influencers.

4. Enforcement and Strikes System

How strikes work, appeals process and financial protections.

5. Reporting Violations

How to report violations, what we review, and consequences for false reports.

6. Our Commitment and Additional Resources

Our commitment to users, age requirements, and additional resources.

7. Updates and 

Contact Information

How the Community Guidelines change and how to contact us.

1. Universal Prohibited Content and Conduct

The following violations apply to all users:

Prohibited Content and Activities

Violence and Harm

Threats of violence against individuals or groups. Promotion of violence, terrorism, or criminal activities. Content depicting graphic violence, gore, or cruelty. Promotion of weapons for harm. Content promoting self-harm, suicide, or eating disorders. If you or someone you know is struggling, help is available: National Suicide Prevention Lifeline: 988 or 1-800-273-8255.

Sexual Content

Nudity or sexually explicit content. Sexual solicitation or exploitation.Any sexual content involving minors. Non-consensual intimate images.

Harassment and Bullying

Harassment, bullying, or intimidation. Stalking or unwanted contact. Threats or blackmail. Doxxing (revealing personal information without consent). Revenge actions or public shaming.

Hate Speech and Discrimination

Derogatory slurs or hate speech targeting: Race or ethnicity, Religion, Gender identity or sexual orientation, Disability, Immigration status, Other protected characteristics. Content that dehumanizes or incites hatred.

Illegal Activities

Promotion of illegal substances (drugs, unregulated pharmaceuticals). Instructions for illegal activities. Sale of prohibited items. Money laundering or fraud. Regulated substance promotion without proper authorization.

Fraud and Deception

Impersonation of others. Fake credentials or qualifications. Misleading or false advertising. Scams, phishing, or fraudulent schemes. Fake accounts or bot activity.

Platform Integrity

Attempting to hack accounts or systems. Malware, viruses, or malicious code. Spam or mass unsolicited messages. Scraping, crawling, or automated data collection. Circumventing security measures or access controls. Selling or trading accounts.

Intellectual Property

Content using copyrighted material without permission (music, images, video). Trademark infringement. Counterfeit products or services.

2. Brand-Specific Violations

Brands may receive enforcement action for:

Violations

Campaign Misconduct

Posting discriminatory job offers or requirements. Requesting illegal, unsafe, or unethical content. Failing to disclose dangerous work requirements. Rejecting compliant content excessively (3+ times without a valid reason). Changing campaign requirements unilaterally after agreement. Canceling campaigns after influencer acceptance without cause.

Communication Violations

Contacting influencers directly outside the platform. Soliciting Influur influencers, employees, or contractors. Entering into outside agreements with influencers without Influur’s consent. Sharing influencer contact information.

Content and Compliance

Providing materials that infringe intellectual property (unlicensed music, images). Requesting content that violates advertising regulations. Failing to provide necessary materials, products, or access in a timely manner. Using influencer content outside the agreed scope (territory, timeframe, format).

Payment Violations

Disputing legitimate charges without basis. Chargebacks on completed work. Failing to pay undisputed invoices.

3. Influencer-Specific Violations

Influencers may receive enforcement action for:

Violations

Performance Issues

Missing submission or publication deadlines without an approved extension. Accepting event attendance and then failing to appear. Canceling accepted jobs without cause. Repeated cancellations. Applying to jobs and then rejecting them without a valid reason. Failing to implement reasonable requested revisions.

Content Quality and Authenticity

Submitting content where Influencer doesn't appear. Using unlicensed third-party content (music, images, video). Falsely claiming credentials or expertise. Creating intentionally misleading or deceptive content. Substituting products or locations different from the agreement. 

FTC and Disclosure Violations

Failing to disclose paid partnerships. Inadequate or hidden disclosure of sponsored content. Making unsubstantiated product claims. Deceptive endorsements.

Business Conduct

Changing quoted prices unilaterally after acceptance. Requiring separate payment for included items. Misusing Collabs feature (e.g. accepting gifts without posting content). Contacting brands directly outside the platform. Entering outside agreements with brands without consent. Sharing contact information publicly.

Usage Rights Violations

Using campaign content outside a personal portfolio without authorization. Violating exclusivity agreements. Reusing content outside the agreed territory, timeframe, or format.

Credentials and Compliance

Failing to provide the required professional credentials when claiming specialized expertise. Failing to provide campaign reports/insights within the required timeframe. Failing to give advance notice of inability to meet deadlines.

4. Enforcement and Strikes System

Details

How Strikes Work

Violations result in strikes against your account. The number of strikes required for penalties varies by severity. 

Progression

First Strike: Content removed, warning issued. Second Strike: Temporary account suspension, final warning. Third Strike: Permanent account termination. 

Severe Violations

We may terminate accounts immediately for egregious violations without prior warning or strikes, examples of this include: Child exploitation or endangerment. Credible threats of violence. Illegal activities (fraud, theft, money laundering). Severe hate speech or discrimination. Platform sabotage or security breaches.

Financial Protections

Account restrictions do not eliminate payment obligations for completed work. You may withdraw pending funds before account termination. Funds that are under review, in dispute, or associated with suspected policy violations may be temporarily withheld until resolution. Influur may offset any outstanding amounts owed to us or to an Influencer against your account balance prior to remittance. Any negative balance remains payable by you.

Appeals

You may appeal any strike or enforcement action by contacting support@influur.com within 14 days. Include: account information, description of circumstances and any supporting documentation. We will review appeals, but have no obligation to remove strikes. Decisions are at Influur's discretion.

Strike Expiration

Minor violations: May expire after 12 months of compliant behavior. All other violations do not expire.

‍

5. Reporting Violations

Information

How to Report

Use in-platform reporting features on content or profiles. Email detailed reports to support@influur.com, when reporting legal/regulatory violations make sure to include documentation.

What We Review

All user reports are reviewed by our Trust and Safety team. We may investigate without reports based on automated detection. We may request additional information from involved parties.

False Reports

Repeated false or bad-faith reports may result in strikes against the reporting account.

False Copyright Claims

Submitting false or bad-faith DMCA notices may result in: liability for damages, criminal penalties for perjury, and loss of the ability to submit future notices. We may terminate accounts of users who repeatedly submit fraudulent copyright claims.

6. Our Commitment and Additional Resources

Information

Our Commitment

We strive to maintain a positive, safe, and productive platform for all users regardless of race, nationality, religion, sexual orientation, gender identity, or other characteristics. 

Age Requirement

You must be 18+ to use Influur. 

Terms of
Service

See our Terms of Service for full legal terms governing your use of Influur.

Privacy

See our Privacy Policy for how we handle your personal information.

7. Updates and Contact Information

Changes to Policy

We may update these Community Guidelines periodically. Your continued use means you accept the revisions. We will provide prominent notice and obtain consent for material changes where required by law.

Contact Us

For questions about this Community Guidelines contact us: legal@influur.com. 

Address: Influur Corporation, 501 Brickell Key Drive, Suite 509, Miami, FL 33131

‍

Influur is a community. Treat others with respect, follow the rules, and help us create a positive environment for brands and creators alike.

‍